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About usShipOtter was built on a simple frustration: every tool made you choose between simple parcel labels and serious freight — and charged more every year for less. So we built the one platform that does it all, without the lock-in.
Give every business — whether it ships 20 orders a month or 20,000 — a single, intelligent place to move anything they sell. A padded envelope and a palletized freight load deserve the same ease, the same automation, and the same honest pricing.
The big incumbents grew complicated and expensive. Free tiers vanished, prices crept up, support slowed down, and freight was an afterthought bolted on — if it existed at all. We saw an opening to do it better: faster, friendlier, and built for the full weight spectrum from day one.
ShipOtter treats parcel, freight, and air as equals. We let you keep your own carrier relationships and negotiated rates. We don't charge you for connecting channels or carriers. And we obsess over reliability — because when a peak-season rush hits, your labels have to print, period.
We're early, we're moving fast, and we're building in the open with the businesses we serve. If that sounds like the partner you want, we'd love to ship alongside you.
Otters use tools to crack tough problems. So do we — clever automation that does the heavy lifting for you.
Transparent pricing, no lock-in, no surprise hikes. We earn your business every month, not with a contract.
Reliability and speed aren't features — they're the whole job. Your orders go out the door, every time.